HP

HP 1 year Post Warranty Next Business Day Color LaserJet 5550 Hardware Support with Defective Media Retention

SKU:
UL396PE
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Description

Overview

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.


Features

Remote problem diagnosis and support

Onsite hardware support

Replacement parts and materials

Coverage window

Onsite response time for hardware support

Work to completion

Escalation management

Access to electronic support information and services

Electronic remote monitoring and support, standard configuration



GroupName Name Value
SpecificationsCompatible ProductsN/A
SpecificationsService Level1 Year
SpecificationsSupport TypeWarranty Upgrade
SpecificationsTypeElectronic, Extended Warranty
SpecificationsUpgrade TypeNext Business Day
SpecificationsWarranty Duration1 Year
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