Description
HP Hardware Support Onsite Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features:
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials included
Service-level options with different coverage windows
Service-level options with different onsite response time for hardware support
Escalation management
Access to electronic support information and services
GroupName | Name | Value |
---|---|---|
Specifications | Compatible Products | HP Color LaserJet CP4025N Printer CC489A, HP Color LaserJet CP4025N Rfrbd Printer CC489AR, HP Color LaserJet CP4025DN Printer CC490A, HP Color LaserJet CP4025DN Rfrbd Printer CC490AR |
Specifications | Service Level | HP 2y PW Nbd Clr LJ CP4005/4025 HW Supp,Color LaserJet CP4005, 4025,2 year Post Warranty HW Support Next business day onsite response. 8am-5pm, Std bus days excl. HP holidays |
Specifications | Support Type | Electronic, extended warranty. |
Specifications | Upgrade Type | Onsite repair |
Specifications | Warranty Duration | 2 Years |