Description
Overview
When hardware issues come up, the sooner you can get running again, the better. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Benefits
Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether its remotely over the phone or in person.
Features
Remote problem diagnosis and support
Defective media retention
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
GroupName | Name | Value |
---|---|---|
Specifications | Compatible Products | N/A |
Specifications | Service Level | 3 Years |
Specifications | Support Type | Warranty Upgrade |
Specifications | Type | |
Specifications | Upgrade Type | Next Business Day |
Specifications | Warranty Duration | 3 Years |