Description
HP Hardware Support Onsite Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features:
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials included
Service-level options with different coverage windows
Service-level options with different onsite response time for hardware support
Escalation management
Access to electronic support information and services
GroupName | Name | Value |
---|---|---|
Specifications | Compatible Products | CLJ M880 Managed,J M725 MFP Managed, LJ M830 MFP Managed, PW Color 776xx Managed Series, PW P750xx Managed Series, PW P777xx MFP Managed Series, CLJ M880 MFP, LJ M806, LJ M630 MFP, LJ M725 MFP, LJ M830 MFP, PW 75x Series, PW 77x MFP Series, SJ N9120fn1 |
Specifications | Service Level | Installation service |
Specifications | Support Type | Electronic, extended warranty. |
Specifications | Upgrade Type | Onsite Scheduled Installation |
Specifications | Warranty Duration | Standard workdays - 9 hours |